If you want to cancel your subscription, you can do so in the My Account section.


1. In your left-hand main menu, hover over the My Account icon and click Payment from the options shown.

My Account / Payment

2. Click the Unsubscribe button at the top-right of the section.

My Account / Payment

3. Click OK in the pop-up window to confirm your cancellation. This sends a message to Stripe that ends your automatic subscription renewal. Your card will not be charged again. You can continue using Insureio until the close of the current billing period.

Cancel subscription button

4. The system will display a success message to let you know your payment info has been successfully updated. You'll also see your Setup for Payment status change from "Yes" to "No."

Cancel subscription button

If you do unsubscribe, we'd love to know what we could have done better!

Feel free to suggest improvements or tell us what didn't work for you in an email to help@insureio.com.